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Dental emergencies on holiday

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With school holidays for most set to start tomorrow, just a reminder for our Denplan patients about help for dental emergencies while on your summer break.

Dental emergencies can be extremely stressful and cause a lot of pain.  If you do have one, you should call Moreton Dental Care and make an appointment to see your dentist as soon as possible.  If you're away from home or can't get to MDC, follow these Denplan guidelines.

If you would like advice about what to do in a dental emergency, or you need help finding a dentist in the UK, give Denplan's Emergency Helpline Team a call on 0800 844 999. They are available to assist you at any time and can help you decide upon the best course of action in an emergency. If you are abroad you can also call our Emergency Helpline Team, they can let you know what kind of treatment you are covered for and offer you advice. Just phone +44 1962 844 999 at any time. 

This is what to do if you are at home, away on holiday in the UK or abroad.

1. Patients less than 40 miles from home.

Call Moreton Dental Care. If MDC is closed or unable to see you, we have an answerphone message with a number for you to ring in an emergency. If you are unable to get hold of anyone from MDC, ring the Denplan emergency helpline on 0800 844 999 at any time.

2. Patients more than 40 miles from home.

You can visit any other dentist for advice or temporary emergency treatment up to your policy limits.  If you need help locating a dentist, phone the emergency helpline 0800 844 999 who will help to find an appointment.  Keep receipts and send in the claim form to Simplyhealth Professionals for reimbursement up to policy limits. You can find a claim form on

3.Patients abroad.

You can see any dentist in an emergency and are covered for necessary temporary emergency treatment up to your policy limits.  Denplan does not have registered dentists overseas so it recommends that you ask your hotel concierge, tour operator representative or any family, friends or colleagues for a recommended dentist in the area.

If you need help or advice ring Denplan's 24-hour worldwide emergency helpline on +44 1962 844 999. Ensure you keep the receipt for your temporary treatment to claim back when you return. You can find a Denplan claim form on

This is for patients who have chosen Denplan's supplementary insurance cover.




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